Home > Support Levels > Enterprise – SLA Agreement

Enterprise – SLA Agreement

Includes support for all clients that purchased products from PBT EU, have a valid Annual Software Maintenance and sign a special SLA contract.. Via dedicated phone line available 24/7, e-mail, ticketing system, or live chat from PBTEU.com website. A special guaranteed custom response and remedy times apply. Can be extended to a higher level of technical support buying an Annual Software maintenance or signing a special SLA agreement.

For more information please contact sales@pbteu.com